Resume
OBJECTIVE
A position as an Instructional Designer, User Interface Designer or Trainer. Interested in designing and developing high level and detailed instructional materials, web sites, templates, graphics, storyboards, printed materials and prototypes to effectively communicate instruction, interaction and design.
PROFESSIONAL PROFILE
Motivated, organized, professional with technical and administrative skills. Several years experience with web design and a talent for quickly mastering new technology and training others. Excellent verbal, written, and interpersonal communication skills when working with users to assess needs and provide appropriate support. Excellent at functioning effectively as a team member or working independently to solve complex problems while balancing multiple priorities with varying scope and timing. Flexible and versatile, able to maintain a sense of humor under pressure.
SKILLS SUMMARY
Technical
Software: MS Office, Adobe Creative Suite: Photoshop, Illustrator, Indesign, DreamWeaver, Flash
Languages: HTML, CSS, Some JavaScript, SQL.
Operating Systems: Windows (98, 2000, XP), Macintosh (All versions).
Management
Hired, trained, and supervised employees.
Administrative
General Office Skills
Front-Office Operations
Customer Service Experience
Report and Payroll Preparation
Scheduling
Written Correspondence
Research
LexisNexis, AlumniFinder, Google
Projects
Created Training Guides
Created Online Forms
Customer Service
Returned Donor and Alumni calls
Bi-Lingual – Bi-Literate
English and Italian
EDUCATION
Master of Arts (M.A.) in Education
Concentration in Instructional Technologies
San Francisco State University, May 2010
Bachelor of Arts (B.A.) in Broadcast and Electronic Communication Arts
Concentration in Radio and Audio Production
San Francisco State University, June 1996
HONORS
Nominee
Broadcasting Victoria St. Clair Memorial Award, Spring 1996.
Recipient
Sanford I. “Bud” Wolf Scholarship, Spring 1995.
EMPLOYMENT HISTORY
Assistant Gift Processor and Data Integrity Coordinator
Office of University Development
San Francisco State University, (June 2006-Present)
Housing Information Support Assistant
Office of Housing & Residential Services
San Francisco State University, (October 2003-May 2006)
Teaching Aide, ITEC 711
Instructional Computing in Elementary and Middle Schools
Department of Instructional Technology, College of Education
San Francisco State University, (Spring 2003)
User Interface Web Developer
AOL Time Warner Inc., (2001)
Web & Online Form Coordinator
College of Health & Human Services
San Francisco State University, (2000)
Graduate Assistant, BECA 310, Radio Production
Department of Broadcasting
San Francisco State University, (Fall 1996)
OTHER
Computer Basics Instructor, Volunteer
Village at the Crossings, Senior Living
Dog TLC Volunteer
Peninsula Humane Society
Member, Sei Boku Bonsai Kai